When you're done, select Save & Close.Enter the products and services you need to refund.In the Customer:Job dropdown, select the customer you need to refund.In QuickBooks Desktop, select the Customers menu and then Credit Memos/Refunds.Sign in to QuickBooks Payments from QuickBooks Desktop.Refund no more than the total amount processed on card.Refund the credit card used for the original sale.
Issue the refund within 6 months of the original transaction.Use the same Merchant Account/Company Auth ID you used for the original transaction.Refunding credit card paymentsĬredit card refunds have a few requirements: You can refund the whole amount, partial amounts, or for specific products and services. If you refund a credit card, QuickBooks Payments takes care of the processing. You can refund cash payments, checks, or back to the credit card your customer used. Refund a payment or give a customer credit If this happens, the customer may need to contact their bank to remove the hold. However, your customer’s bank may have put an authorization hold on the funds. QuickBooks voids transactions instantly and doesn't charge the credit or debit card. QuickBooks voids the transaction and handles all the accounting for you. Go to the Edit menu and select Void Sales Receipt.Select Sales Receipts or Received Payments.Go to the Customers menu and select Customer Center.Learn more about fees for refunded and voided transactions. With a refund, you get charged more in fees, and it can take several days for your customer to get their money back. In general, it’s better to void a payment if you can. If you try to void a payment that’s already settled, QuickBooks lets you know, and you can refund it or give a credit instead. You can void a payment if the transaction hasn’t settled yet.
ISSUE REFUND QUICKBOOKS MAC 2019 DESKTOP HOW TO
Learn how to void or refund customer payments in QuickBooks Desktop.ĭo you need to void or refund a payment you accepted with QuickBooks Payments? Here’s what to do in QuickBooks Desktop so the payment gets voided or refunded, and your books stay up to date.
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